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Alert Logic

Alert Logic

Overview

What is Alert Logic?

Alert Logic delivers managed detection and response (MDR) with comprehensive coverage for public clouds, SaaS, on-premises, and hybrid environments. Alert Logic is a HelpSystems brand since the 2022 acquisition announced in March.

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Pricing

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What is Alert Logic?

Alert Logic delivers managed detection and response (MDR) with comprehensive coverage for public clouds, SaaS, on-premises, and hybrid environments. Alert Logic is a HelpSystems brand since the 2022 acquisition announced in March.

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  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Alert Logic?

Alert Logic's Network Intrusion Detection System (IDS), formerly available as Alert Logic Threat Manager, SIEMlessly detects and responds to threats with the company's Intrusion Detection System software, now available as part of the Professional & Enterprise tiers of Alert Logic's MDR service.

Alert Logic Video

Network Intrusion Detection for Containers

Alert Logic Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(24)

Reviews

(1-2 of 2)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Alert Logic Network Threat Detection to augment our on-premise staff who are engaged in other duties. The service was fairly easy to implement, and management of the product was quite easy. We would get a call anytime we were seeing attacks of any type, usually 2-3 times a week for something more than a script kiddie trying to probe our network defenses. In conjunction with Akamai, who we use for WAF functionality, the Alert Logic product was a solid companion.
  • The managed solution took the detection of network threats off of our very full plates.
  • Required little intervention from me as a network engineer once it was in place.
  • The staff at Alert Logic were top notch, and we felt as though they were an extension of our team.
  • When we chose Alert Logic, they did not have an IPS solution but intended to use another product to protect our environment and web farm.
  • The product relies on someone to call you after the attack starts.
  • There are no protection mechanisms once an attack is noticed to shut it down. However, using a layered defense as we do, it did not affect us nearly as much as without.
Appropriate use case: When you don't have enough FTE resources to manage outside network threats and need someone to augment your own staff. The team at Alert Logic is nothing short of fantastic, and incredibly responsive.

Inappropriate use case: If you're wanting a fully managed solution that also does IPS. This solution should be used in tandem with some other type of solution to be fully effective.
  • Positive: Staff Augmentation allowed our staff to focus on priorities that are key to our company's success.
  • In conjunction with Akamai WAF, we saw a 95% drop in malicious traffic hitting our web front ends.
  • This product is not effective at blocking attacks without another layer. You need to be aware of this going in.
How well the Alert Logic team, and ours integrated; plus costs were the biggest factors in selection. Ease of implementation and someone watching our back 24/7/365 made the selection of this product easy. Secondly, it helped us keep our WAF vendor honest on what types of attacks they were and were not catching.
Nathan Venno | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Barkly is our primary end-user and server anti-virus program. We use this company-wide, for all end-users. This helps our end users protect against virus, malware and the like and it also alerts me to any issues that may arise on my network.
  • Stops programs from making changes to users' system - this can be hit or miss, but I'd rather have a false positive and have to override it, then a virus on my systems.
  • The override system for false positives is very simple and easy to use - if a program throws up a flag, it is very easy to tell Barkly to leave it alone and it will do this network-wide, which is nice for things like updates.
  • Very lightweight, small install and leaves almost no footprint on your system. Also system resource utilization is very light.
  • There is no visible icon that it is installed unless you go into Add/Remove programs, locally you would not know its there.
  • If an update is installed (i.e. Windows Update) and Barkly flags it, you will get SPAMMed with alerts until it is overridden. An easy fix but can be annoying if you are on your way in and not at the office yet.
  • Reporting is a bit lit in the Admin console - installs, and updates, but not much else.
  • Getting better, but when they update their product, there wasn't much warning originally. A bit unsettling when you log into your console and see every one of your end users out-of-date.
This is pretty good AV product - lightweight, easy to install, and easy on system resources. It will take some getting used to on the end user side, it doesn't scan in a traditional way, and it does not have a taskbar icon so it hard to know if it's working or installed. My only complaint would be the false positives which I know every AV system has, but the problem with Barkly is that it alerts the users with a message (which they freak out about) and it alerts IT with an email. Again, not a major issue, but it can be annoying until it is overridden. The override process is super easy though, so its again, not a big deal.
  • Decently priced for AVs
  • Has protected against several viruses, and that right there is enough to warrant purchase, any virus stopped is money saved
  • Low impact on users, so they aren't complaining of slowness on their computers when scanning (it does not scan traditionally)
I've found Barkly to be much better than these products at protecting my systems. It does not require the horsepower that these do to run. It uses systems resources well. It protects well. It alerts and updates well. This is a good AV system to have on your endpoints and is a sound financial investment if you are looking to protect your assets from virus/malware/ransomware.
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